Phone Agent

The phone agent is a voice assistant based on artificial intelligence, designed for business-type accounts. It can answer and handle phone calls on behalf of your organization, providing information and guidance to callers.

When to use the phone agent

Use this service when you want your organization to offer automated phone assistance, available to callers without the intervention of a human operator.

Steps

1. On the main hub “Analysis & Generation”, press the “AI Phone Agent” card.

   

2. Review the service’s presentation page, “Agent for handling phone calls”, where you’ll find information about how the voice agent works.

   

   Note

   The page may include a demo phone number, which you can call to test how the voice agent responds.

Result

You learn how the phone agent works and how it can be used by your organization as an automated point of contact.

Good to know

For details about activating the service for your organization, use the contact information shown on the phone agent’s page.