Knowledge Base

The AI assistant’s answers are backed by a knowledge base. It has two components: a public one, with general information, and an internal one, with your organization’s documents.

Public knowledge base

The public base, called in the application the Legislative Encyclopedia, includes general legal categories, available to all users. Based on it, the assistant formulates answers to common legal questions, using up-to-date legislation.

1. Open the Legislative Encyclopedia from the Consultation section of the side menu.
2. Browse the general categories to see the areas covered.
3. Use the information as a starting point when asking a question.

Internal knowledge base

The internal base, available in the menu as the Organization Knowledge Base (the Organization Library page), includes the organization’s own documents, so the assistant can provide answers tailored to your company’s context.

For this type of account, the internal base may be available on request. If you want to activate or complete the internal base with your organization’s documents, this is configured by an administrator.

Result

When you ask a question, the assistant uses the information from the available knowledge base to build a relevant, source-backed answer.

Note

The internal base is optional and depends on the organization’s configuration. If you don’t see it available, contact your account administrator.

Tip

For better results, formulate questions so they reference specific situations covered by the categories in the knowledge base.